Just to say big THANK YOU for your time yesterday. You have explained things very clearly and easy to understand.
I felt you are very good at what you doing and you took your time with me, despite you knew this was more likely to fail. I felt very comfortable with your over the phone especially that English is not my first language and you are very friendly and patient. I spoke to others about my child’s accident and you were THE BEST PERSON to speak to! Just wanted you to know that.
Ms A F
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