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Fall in restaurant claim settled successfully

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Home > Case Studies > Fall in restaurant claim settled successfully

Fall in restaurant claim settled successfully

The accident 

We were instructed  by a lady who was injured when she went to a restaurant to enjoy a pre-theatre meal with her family. She was being shown to her table when she slipped on some water that was on the floor.


The injury

As a result of the fall, our client sprained her ankle and tore ligaments in her thumb and hand. Due to her injuries, she was unable to look after her baby, drive or carry out other day to day tasks. For six weeks, she had acute discomfort and was then left with permanent residual pain, stiffness and sensitivity to the cold in her hand.


How we helped claim compensation 

We presented the claim to the restaurant on the basis that they had failed to keep the floor dry or ensure that adequate signs were displayed, warning customers of the wet floor. This was disputed by the restaurant as they alleged that there was no spillage. They also argued that all reasonable steps had been taken to avoid any injury.

We pursued the claim even when the restaurant was unresponsive whilst regularly providing our clients with updates. We arranged for her to be examined privately by an orthopaedic surgeon whilst collating witness evidence to strengthen the case.

We confronted, reassured and updated our client when she was hesitant about continuing with the claim. We issued court proceedings as the restaurant would not admit liability for the accident. We recommended that she make a series of financial offers to put the restaurant on financial risk, as a result of which we were able to achieve a financial settlement which she was very happy with and avoided her having to go to court.


If you have suffered a slip, trip or fall injury in a restaurant or café , you may be entitled to a No Win No Fee compensation claim. Contact our team of expert personal injury solicitors today to find out how we can help you.

There has been excellent communication throughout the entire claim process. I was kept unto date with all the information from Sainsburys and the outcome has been excellent. Thank you to all involved.

Mr W | Supermarket Claim

Thanks again for the support you gave us during what was a most traumatic time.  Certainly, should we need any legal assistance in the future we would certainly contact you.

Mr R C | Leicestershire

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