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Fall in restaurant claim settled successfully

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The accident 

We were instructed  by a lady who was injured when she went to a restaurant to enjoy a pre-theatre meal with her family. She was being shown to her table when she slipped on some water that was on the floor.


The injury

As a result of the fall, our client sprained her ankle and tore ligaments in her thumb and hand. Due to her injuries, she was unable to look after her baby, drive or carry out other day to day tasks. For six weeks, she had acute discomfort and was then left with permanent residual pain, stiffness and sensitivity to the cold in her hand.


How we helped claim compensation 

We presented the claim to the restaurant on the basis that they had failed to keep the floor dry or ensure that adequate signs were displayed, warning customers of the wet floor. This was disputed by the restaurant as they alleged that there was no spillage. They also argued that all reasonable steps had been taken to avoid any injury.

We pursued the claim even when the restaurant was unresponsive whilst regularly providing our clients with updates. We arranged for her to be examined privately by an orthopaedic surgeon whilst collating witness evidence to strengthen the case.

We confronted, reassured and updated our client when she was hesitant about continuing with the claim. We issued court proceedings as the restaurant would not admit liability for the accident. We recommended that she make a series of financial offers to put the restaurant on financial risk, as a result of which we were able to achieve a financial settlement which she was very happy with and avoided her having to go to court.


If you have suffered a slip, trip or fall injury in a restaurant or café , you may be entitled to a No Win No Fee compensation claim. Contact our team of expert personal injury lawyers today to find out how we can help you.

Working with us could not be easier!

  • Get in touch

    Take a look around our site to find out what your claim may be worth. When you are ready, get in touch with our friendly staff to begin your claim.

  • Making the claim

    One of our dedicated, fully experienced lawyers will handle your claim. You will deal with the same person throughout, ensuring that trust is built.

  • No Win No Fee

    We operate on a no win, no fee basis. Once the outcome has been decided, we take care of everything for you.

  • Start your claim today

    At Actons Personal Injury Solicitors, our clients are the priority. So, why not go ahead and start your claim with us today?

What's the benefit for you?

  • 0% Client Satisfaction Rate
  • No win, no fee
  • Fully experienced lawyers
  • National coverage
  • Maximum compensation
  • Expert, friendly advice

What is my claim worth?

What your claim is worth depends on a number of factors. We have broken down the different injury types into categories to help you find out.

Get Started

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