A lady contacted us after experiencing an allergic reaction for an eyebrow treatment she had received. This was carried out by a beauty salon who negligently failed to provide a patch test or explain the procedure involved. This would have determined how she would react to the dye and any injuries she sustained could therefore have been prevented.
She initially experienced swelling, redness, irritation and blisters due to a reaction to the brow dye used in the treatment. During the course of the next week, multiple areas of the face became swollen and irritated resulting in scabs, loss of hair from the eyebrows and minor scarring. As a result, she was unable to attend work and meet clients for two weeks as she felt conscious about her appearance.
We presented the claim to the beauty salon who did not admit liability and suggested a patch test had taken place and she was aware of the procedure, which she denies ever happening.
The beauty salon made an offer of £1,500 compensation but we felt that was too low considering the circumstances and advised our client to reject this offer. After providing extensive evidence to prove that a patch test had not taken place and the injury sustained was due to the salon’s negligence, our client accepted an increased offer of £2,500 compensation in full and final settlement of the claim.
If you have suffered an injury as a result of a negligent beauty treatment, you may be entitled to a No Win No Fee compensation claim. Contact our team of expert personal injury solicitors today to find out how we can help you.
Thank you so much for everything that you have done to ensure the case went smoothly. It has made life much easier for us.Ms M P
There has been excellent communication throughout the entire claim process. I was kept unto date with all the information from Sainsburys and the outcome has been excellent. Thank you to all involved.Mr W
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